Kambo Wellness Center Privacy Policy

Last Updated: May 18, 2025

Kambo Wellness Center, located at Av. Altavela 949, Fraccionamiento Altavela, 63735 Mezcales, Nay., Mexico, and operating through its official website https://kambowellnesscenter.com, recognizes the importance of protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information. By using our website and/or registering for any of our retreats, you agree to the terms set forth in this policy.

1. What Information Do We Collect?

We may collect and process the following types of personal information:

Identification data: full name, email address, phone number, age.
Health-related information: strictly for safety evaluations prior to and during ceremonies (e.g., medical history, allergies, medications).
Payment information: we do not store your banking data directly; payments are processed securely via platforms like Stripe or PayPal.
Spiritual and personal preferences: only if needed to tailor your retreat experience.
Technical data: IP address, browser type, pages visited, approximate geolocation, date and time of access.

2. How We Use Your Information

Collected data may be used for the following purposes:

To manage your retreat registration and participation.
To assess medical and safety conditions.
To send logistical or promotional communications.
To personalize your experience during the retreat.
To comply with legal or contractual obligations.

3. Data Security and Storage

We implement appropriate technical, physical, and administrative measures to protect your personal data. Information may be stored on secure servers hosted by third-party providers such as Google Cloud, Calendly, ClickFunnels, or Mailchimp, in compliance with international privacy and security standards.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These small files help us understand your interaction with our website and personalize content. You can disable cookies through your browser settings, although some site features may not function optimally as a result.

5. Third-Party Disclosure

We do not sell, rent, or share your personal information with third parties without your explicit consent, except in the following cases:

To trusted service providers working with Kambo Wellness Center under confidentiality agreements (e.g., payment processors, email services, logistics).
When required by law or competent authority.
To protect the rights, property, or safety of Kambo Wellness Center or its participants.

6. External Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies independently.

7. Communications

We may contact you via email, SMS, or WhatsApp to provide information about your retreat or future offerings. You can unsubscribe from any communication at any time by replying with the word “STOP” or using the opt-out mechanism provided.

8. International Data Transfers

Your personal data may be transferred to servers outside of Mexico. In such cases, we ensure the transfer complies with applicable laws and provides adequate data protection safeguards.

9. Your Rights

Usted podrá ejercer sus derechos de acceso, rectificación, cancelación u oposición (derechos ARCO) en cualquier momento, o revocar su consentimiento al tratamiento de datos, contactándonos a:

info@kambowellnesscenter.com
+1 866-552-5014

10. Refund Policy

All payments made to reserve a retreat with Kambo Wellness Center are strictly non-refundable. Participation is voluntary, and cancellations do not entitle the participant to a refund, except in cases attributable to the organizer. We strongly recommend purchasing comprehensive travel insurance.

11. Disclaimer on Ancestral Plant Medicine

The plant medicine offered during retreats is not sold or traded. Its use is voluntary, gifted, and ceremonial in nature. Participants must sign an informed consent and acknowledge the risks. Kambo Wellness Center holds no responsibility for individual decisions made before, during, or after the retreat regarding the use of these substances.

12. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page and take effect immediately upon publication. We recommend reviewing this policy periodically.

13. Marketing Communications

By providing your contact information and opting in, you agree to receive occasional promotional messages, retreat updates, offers, and wellness content from Kambo Wellness Center.
You can withdraw your consent and unsubscribe at any time by clicking the opt-out link in our emails or replying “STOP” via SMS or WhatsApp.

Contact Information

Si tiene alguna pregunta o desea ejercer sus derechos de privacidad, contáctenos en:

info@kambowellnesscenter.com
+1 866-552-5014
Av. Altavela 949, Fraccionamiento Altavela, 63735 Mezcales, Nay., México

Privacy Policy